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Knowledge Base > Workspace |
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Corporate Workspace
Individual Workspace
- What is an online workspace?
Online workspace is a virtual office where user can work, communicate and collaborate with their teammates to complete a task. Users do not need to physically gather together. They can easily share their files, create tasks, and keep track of project status. AJAXWorkspace offers a bunch of collaboration tools to help user collaborate between each other in a secured online workspace.
- How to choose between individual and corporate workspace?
Both solutions target different type of users. In short, you should select individual workspace if you are a SOHO worker, freelancer, student who frequently work with different group of people. Do select our corporate workspace solution if you need to collaborate within your company, group or organization that always works together with the same group of people. Find out more here...
- What is the advantages of using individual workspace?
Individual workspace allows you to work with different group of people within the same workspace. Unlike traditional collaboration tools, you do not need to create multiple workspaces to work with different group of people. You can invite anyone to join your workspace with one single workspace login.
- What is the advantages of using corporate workspace?
Corporate workspace allows you to have full control over permanent group of people within the same workspace. This solution best fit for collaboration within a company, software house and acts as employee portal. Owner can fully manage members within the workspace. Members are allowed to publish workspace contents which is not possible in individual workspace
- Why am I experiencing slow responses from AJAXWorkspace?
Our server and bandwidth are design to support heavy usage users. The bottleneck may come from the client's browser (IE 6.0). We highly recommend user to use Firefox 2.0 or MS Internet Explorer (IE) 7. Try not to use MS IE version 6.0 since the browser itself takes longer time to load and manage AJAX script. We have done some testing on browsers and found that Firefox browser gives the best response time, IE 7 a bit slower and IE 6 gives the worst response time. We estimate Firefox is 4-5 times faster than IE 6.
- What are workspace's content and project's content?
It means the content created inside a workspace that does not tie to any project. For example, HR may create a company allowances policy document and post news to everyone in an employee workspace. These contents do not related to any project within the workspace. But, a consultant may create a requirement document that link to a project call "ERP system for ABC Inc.". This document will be categorized as project's content which only accessible by the project's members.
- What are workspace's category and project's category?
Workspace category refers to category use in corporate workspace when user creates a workspace content such as task or document. Unlike project category, workspace category can be used by all members when creating workspace contents. Only workspace owner is allowed to create this category under the control panel. Project category refers to category that is used in a certain project. Project owner can create this category under "Project Setting".
Corporate Workspace
- I sign up a corporate workspace, what is next?
After signed up a corporate workspace, you will receive a welcome email contains all the necessary information to proceed to next step. In short, you need to login to your workspace and click on "Workspace control panel". Workspace control panel allows you to upload company logo, manage users and workspace category. You can start to invite your teammate to join your workspace. Once everything done, your corporate workspace is ready to use!
- How to add members in corporate workspace?
You can add members in workspace control panel. Please login to your workspace- >Settings, click on "Manage User" tab and "Add user" button. Enter new user's email, necessary information and select appropriate role. Once done, you can send an invitation email to notify new user to join your workspace. This email contains all the necessary information to let new user login to your workspace. You also can reset member's password in this section.
- What are "Workspace Member" and "Project Member" in corporate workspace?
Each member carries different type of access right as below:
Domain Member - Full access rights in a workspace including create new project.
Project Member - Full access rights in a workspace but CANNOT create new project.
- What can I do if my workspace reaches the maximum user license limit?
Currently we do not offer user license more than 10 users. You can deactivate certain users in order to add in more new users. In short, you can have maximum 10 active users at any point of time.
- Can I delete a user in my workspace?
No, you can not delete a user due to data integrity issues. If you wish to block a user from accessing your workspace, please proceed to deactivate the user.
Individual Workspace
- Where is my Individual Workspace's control panel?
Individual Workspace does not have any control panel since workspace's content does not exist within an Individual workspace. Meanwhile, you can add new user inside the project.
- Can I create workspace content?
No, Individual Workspace does not support workspace's content. Do check out the comparison between Individual Workspace and Corporate Workspace.
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